Frequently Asked Questions
How do I get access to the indicators after subscribing?
After purchasing a subscription, you will be prompted to connect your accounts and get instant access. Simply enter your TradingView username in the Customer Access portal. Once connected, the premium indicators will instantly appear in your TradingView account under the “Invite-only scripts” folder (found within the Indicators menu on TradingView). If you are having trouble, contact our support team with your TradingView username and we will fix your access.
How long does it take to receive access?
Access is instant for TradingView tools immediately after sign-up. You will be prompted to enter your TradingView username in the Customer Accounts portal. Once connected, the premium indicators will instantly appear in your TradingView account under the “Invite-only scripts” folder. If you just created a TradingView account, it may take 5-10 minutes to be indexed in TradingView’s userbase first.
Why don't I have access / I still can't see the indicators?
Make sure the username you used to connect your TradingView account is correct (usernames are case-sensitive). If so, refresh your browser/app and then check your Indicators → Invite-only scripts folder on TradingView again. If you just created a TradingView account, it may take 5-10 minutes to be indexed in TradingView’s userbase. Please wait and then try entering your username again. If you still don’t have access, contact our support team with your TradingView username.
Do I need to pay for TradingView to use the indicators?
You don’t need to upgrade your TradingView account. Our indicators work with 100% functionality on the basic (free) plan of TradingView. You can sign up for TradingView for free at tradingview.com. Note, on the free TradingView plan, you can only add up to 3 indicators to a chart, so it is best to have a paid plan, but not required.
Which TradingView plan should I choose?
The plan you choose depends on your level of commitment and trading goals. A basic plan is ideal if you want to explore the tools with minimal commitment. A pro plan offers significant savings and is designed for traders serious about their trading journey.
Is this friendly for beginners?
Yes, all of our indicators are great for beginners, and even professional traders looking to cut their charting time by a substantial amount. Every subscription comes with tutorials as well as access to our active community where users can get 24/7 support, discuss strategies, and go through daily analysis amongst each other. Our tools are designed to be intuitive and user-friendly, with customizable features that allow you to adapt them to your unique trading style regardless of experience level.
How much experience do I need?
Our tools and systems are designed with all users in mind, regardless of their experience level. Whether you’re a beginner just starting out in trading or an experienced professional, you’ll find our tools intuitive and easy to use. Our tools are thoughtfully designed to be user-friendly, with customizable features that allow you to tailor them to fit your unique trading style. You don’t need extensive experience to get started — just a willingness to explore and make the most of the tools we offer.
Which markets / assets do the indicators work on?
Our indicators are designed to work on all markets available on TradingView, including stocks, crypto, forex, indices, futures, and commodities. This flexibility allows you to use them for different trading strategies across a wide range of financial instruments.
Which timeframes do the indicators work on?
Our indicators work on all timeframes — from the 1-minute to the monthly. Whether you’re scalping, day trading, or swing trading, the tools adapt to your strategy. Be aware that not all strategies work identically across every timeframe; you may need to adjust your approach depending on the timeframe you’re using.
Do the indicators repaint?
No, all features within our indicators do not repaint. Everything appears in real-time and is confirmed and permanent on the chart once the candle a signal was generated on has closed. Repainting is where past results of an indicator or a signal change based on data in the future — none of our tools repaint in any way.
When is a signal confirmed?
Any signal is confirmed only once the candle is closed. This means a signal could appear on your chart but is not confirmed until that candle is closed and the next candle has started. If you’re adding alerts within TradingView, make sure to always select the “Once per bar close” configuration to avoid acting on unconfirmed signals.
How do the indicators work?
To give you a better understanding of how each indicator works, we recommend checking out our tutorial videos and reading our documentation. Each indicator comes with detailed explanations of its features, settings, and best use cases.
How are the paid tools better than the free indicators?
While we do not offer free indicators, our paid plans offer a completely different level of professional capability than the free indicators you will find on TradingView by any company. Our premium indicators include advanced features, proprietary algorithms, multi-timeframe analysis, exclusive detection engines, and comprehensive alerting systems that are not available in free scripts. The paid tools are continuously updated and optimized for professional trading performance.
Can I automate my trades with the indicators?
Yes, you can automate your trades. Our indicators and strategies available on TradingView can be automated by setting up alerts that trigger webhooks. You can connect TradingView alerts to third-party services that execute orders through your broker. Since TradingView doesn’t support direct trading automation, you’ll need to link TradingView alerts to a service that can execute orders via your broker.
Can I use the indicators on MetaTrader (MT4 or MT5)?
Our indicators are designed exclusively for the TradingView charting interface. However, you can still execute trades on your MT4 or MT5 account by setting up TradingView alerts that trigger webhooks to third-party apps that connect to your MetaTrader account.
How many indicators should I use at once?
Using too many similar indicators on a single chart can cause confusion through redundant signals (a concept known as “multicollinearity”). Instead of improving accuracy, stacking similar indicators can make analysis more difficult. A good rule of thumb is to limit yourself to a maximum of 4 indicators on a chart. Stick to one indicator of each type. Keep your setup streamlined for clearer decision-making.
What is the best timeframe to use?
The best timeframe depends on your trading style. A helpful rule of thumb: if you’re analyzing and entering a position on a specific timeframe, make sure your stop loss and exit strategy are also based on that same timeframe. Stay consistent with your timeframe and get a feel for how it moves. Not all strategies work across every timeframe — you might need to adjust your approach. Once you’ve mastered your preferred timeframe, you can use multi-timeframe analysis to better understand overall market movement.
What is the best strategy?
The best strategy depends on how you like to trade — we’re all different and need different approaches. Some traders succeed with breakout strategies, others with pullback or contrarian approaches. The key is finding what works for you. We provide predefined strategies and setups to help you get started, and our community is a great place to see how other traders apply the tools to their own strategies.
How do I cancel my subscription?
You can cancel your subscription anytime by logging directly into your account on our website and accessing the billing page, where you will find your subscription and a way to easily cancel it on your own. Once your subscription has been canceled, you will have access for the rest of the time in the plan you purchased and you will not be charged again.
Is there a free trial?
We offer a 7 day $6.99 trial period. If you find that the indicators are not for you, just simply cancel within that 7 day period and you will not be charged any recurring subscription fee.
Is there a discount available?
Yes, we regularly offer discounts and promotions. You can always save by choosing coming in through a referral link from your favorite influencer, or joining our email list and getting partner pricing during special events and time periods. Check our website for any current promotional codes or limited-time offers.
Will the price of my subscription ever change?
As outlined in our subscription policy, we may update pricing from time to time. We GUARANTEE a 30-day warning before any plan increases. You always have the option to cancel before any updated billing cycles lapse after any subscription increase notification.
What is your refund policy?
We do not offer refunds on our digital products for any reason.
How do discounts work?
For special limited-time offers, discounts are automatically applied and displayed on the pricing cards. Discounts apply to the first payment of your subscription only. You can always save by signing up under an influencer’s referral link for the best pricing. Influencer referral links give you special pricing that extends past the first month!
Can I switch access to a different TradingView account?
Yes, we allow username changes in most scenarios as long as it’s not too frequent. Contact our support team with your new username alongside your old username and we will update your access.
How do I reactivate my subscription?
You can reactivate a subscription that you previously cancelled by purchasing a plan again on our pricing page. Make sure to log in to the same account you used with your previous subscription.
What happens when my subscription ends?
If your subscription is canceled or expires, you will lose access to all premium indicators on TradingView. You can reactivate your subscription at any time through your account to regain full access.
My card was declined. What should I do?
If your card was declined, please check the following: Ensure you have enough funds on the card. Use the correct legal name. Provide a valid email address. Verify that your bank allows the payment — you may need to call them to authorize the transaction. Confirm that your bank permits overseas and recurring payments. If your card is still being declined, please email our support team.
Is it possible to succeed in every trade?
No indicator, algorithm, system, or approach can guarantee the ability to accurately predict market movements with complete certainty. Premium indicators alone cannot ensure profitability or improve your trading skills. We advise against relying solely on any indicator. Trading carries inherent risks, with the majority of day traders experiencing losses, and past success does not guarantee future results.
Are payments safe and secure?
We use Stripe as our payment processor, which complies with all regulations for secure 3D payment solutions. Stripe ensures industry-leading security through encryption, secure tokenization, and real-time monitoring of fraud and suspicious activities. Stripe is certified as a PCI Service Provider Level 1, the highest level of certification available in the payments industry, guaranteeing that your payment information is always protected.
What is TradingView?
TradingView is the charting platform our indicators are accessible on. TradingView is a separate entity from our company. After purchasing a subscription through our website, you are given access to our indicators on TradingView for you to use. TradingView is free to sign up for and our indicators work on the free plan.
What is Discord?
Discord is a communication platform designed for real-time interaction through text, voice, and video channels, making it a perfect fit for trading communities. In our Discord, you’ll gain access to exclusive trading setups, user-contributed strategies, market analysis, and support from both fellow traders and professionals. It allows for direct communication, idea-sharing, and collaboration, creating a strong sense of community that can help you enhance your trading skills.
Do you sell or share the source code of the indicators?
All material displayed or transmitted via our services, including scripts, text, images, and graphics, are owned by us and are protected by copyright and intellectual property laws. We have no intention to share or sell our source code.
How do I update an indicator?
We work hard to bring the best trading tools for you, which means we update our indicators regularly. To update an indicator: 1) Remove the indicator from your chart. 2) Refresh your TradingView page. 3) Re-add the indicator back to your chart. The latest version will automatically load.
A second way of updating is when you see a BLUE or GREEN update button in the Indicator list. Click the update button and it will automatically update the indicator.
Do you have trading strategies / educational content?
Yes, you can access predefined strategies and educational content through our website and community. Our library is constantly expanding, so be sure to stay updated on the latest strategies and educational materials we regularly add. As a member, you’ll unlock additional exclusive trading setups, user-contributed strategies, and much more.
You can also watch our social medias like YouTube, TikTok, Twitter, Facebook, and Instagram, or join the Monthly AMA calls where we go over strategies, methodology, indicator optimization, et cetera. We encourage all community members to attend every call.
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